Frequently Asked Questions

Below are some of the common questions that we receive about our service, along with the answers.

• What is the process for a business to take reservations and appointments online?

What is the process for a business to take reservations and appointments online?

It is easy for businesses to sign up and use JustConfirmed.com.

1. You sign up for a JustConfirmed.com account and enter in some basic information about your business, including location, contact information, and details of the services you would like to let your customers make appointments or reservations for. We have templates for many industries to get you up and running smoothly.
2. Once you finish entering your information, you will be presented with a web page address. You can then place your new address on your business cards or elsewhere in your business to tell your customers where to go to make an online appointment or reservation.
3. Your customers can visit the website. If they do not yet have a customer account on JustConfirmed.com, they can open one for free; they will provide all necessary contact information while signing up.
4. From your custom website, they will choose a service and a time during which they would like to make an appointment or reservation. Immediately, an email is sent to your account and a text message to your cell phone if you choose to use our SMS service. The messages will contain all the necessary information needed to contact the customer if you need to arrange an alternate time.
5. At your earliest convenience, you or your staff can log in to the JustConfirmed.com website and confirm the appointment at the requested time or enter in the new time and accept the appointment. At this point it will be added to your online calendar as well as your customer's online calendar. They will also receive a reminder prior to the appointment.